Professional Communication and Ethics
Semester I · BCA 105 · 3 credits
0 / 5
chapters done
-
The syllabus asks for
- What communication is
- Forms of communication
- Barriers to communication
- Principles: the 7 Cs
- Measuring readability
- Cross-cultural and digital communication
- Eight reasons why communication skills matter to a computing professional
Key points
- Communication succeeds only when the intended meaning is understood; feedback confirms it.
- Messages travel in verbal, non-verbal and visual forms and along formal and informal channels.
- Barriers can be removed by plain language, good channel choice, listening and cultural awareness.
- The 7 Cs and a readability check are a practical test for any message before you send it.
-
The syllabus asks for
- Listening
- Speaking clearly
- Presentations
- Group discussion and meetings
- Job interviews
- Eight habits of a good presenter and listener
Key points
- Listening is an active skill built on attention, paraphrasing and questions.
- Clear speaking comes from structure, pace, voice, body language and rehearsal.
- A presentation starts from the audience and one key message; slides support rather than replace the speaker.
- Group discussions and interviews reward preparation, honest and specific answers, and respect for others.
-
The syllabus asks for
- Writing well: paragraphs and sentences
- Professional email
- Business letters
- Job application letter and CV
- Notices, memos, agendas and minutes
- Reports and proposals
- Referencing and plagiarism
- Eight rules of good professional writing
Key points
- Good writing is organised into one-idea paragraphs, active sentences and lists where steps are listed.
- Emails state the purpose and the required action in the first lines; letters and CVs follow standard layouts tailored to the reader.
- Notices, agendas and minutes record who decides and who acts.
- Reports lead with a summary; every borrowed idea or line of code needs a citation.
-
The syllabus asks for
- Teams and teamwork
- Conflict and negotiation
- Feedback
- Time management
- Customer communication and support
- Workplace etiquette and remote work
- Eight characteristics of an effective team
Key points
- Teams pass through predictable stages; clear goals, owners, rituals and early reporting make them productive.
- Conflicts are managed by listening, focusing on interests and agreeing on written actions.
- Feedback is most useful when specific, timely and about behaviour, not personality.
- Time management is the art of choosing what matters and protecting time for it.
- Courtesy, confidentiality and punctuality define professional reputation, in office and online.
-
The syllabus asks for
- Ethics and professionalism
- A method for ethical decisions
- Codes of ethics
- Intellectual property (IP)
- Privacy, security and responsible data use
- Cyber law in Nepal
- Case studies
- Eight responsibilities of an IT professional
Key points
- Ethics asks what we ought to do; law sets the minimum, and professionals are expected to exceed it.
- A structured method and a code such as ACM's turn vague unease into a defensible decision.
- Copyright, patents, trademarks, trade secrets and licences define what you may do with others' work; plagiarism and piracy violate them.
- Responsible practice means protecting privacy, securing data, testing for bias and speaking up about danger.
- Real failures (Therac-25, VW, 737 MAX, Equifax) show what happens when these duties are ignored.
No chapter matches. Try another word.
The paper
TU assessment: 60% final examination set by the university, 40% internal (assignments, lab work, attendance). Confirm the split in your college's notice.